Find answers to common questions about Resource Hub.
Resource Hub is a verified marketplace that connects businesses to buy, sell, and transport secondary raw materials. Our platform helps organizations participate in the circular economy by finding new uses for materials that might otherwise go to waste. Currently, Resource Hub is in a closed pilot phase, working with selected partners to refine and optimize the platform.
Resource Hub works in three simple steps: 1) Register and get verified, 2) Post or browse listings for secondary materials, and 3) Connect and trade with other verified businesses. Our platform handles the entire process from listing to transaction coordination.
For up-to-date information about pricing and cost structures during our pilot phase, please contact us directly.
After registration, you'll need to provide business documentation such as registration certificates, licenses, and proof of address. Our team reviews these documents and may conduct additional checks before approving your organization.
Typically, the verification process takes 1-3 business days. Complex cases may take longer. You'll receive email updates throughout the process and can check your verification status in your dashboard.
We implement robust security measures including encryption, secure authentication, regular security audits, and strict data protection policies. All participants undergo verification to ensure only legitimate businesses can access the platform.
Once verified, you can create listings from your dashboard. You'll need to provide details about the material, including type, quantity, quality parameters, location, and pricing information. You can also upload images and supporting documentation.
Transport providers can register on the platform just like buyers and sellers. When a transaction is being arranged, buyers and sellers can request transport services directly through the platform, and registered transporters can bid on these opportunities.
Our platform includes tools for managing waste transfer notes, EWC codes, and other regulatory documentation. We help facilitate proper documentation, but each organization remains responsible for their regulatory compliance.
For technical issues or questions, you can contact our support team via email at info@resourcehub.no or through the help section in your dashboard. We aim to respond to all support requests within 24 hours.
Yes, we provide comprehensive documentation, video tutorials, and regular webinars to help you get the most out of Resource Hub. All resources are available in the Knowledge Base section of our website.
We welcome feedback and feature suggestions from our community. You can submit ideas through the feedback form in your dashboard or by contacting our support team directly.