Privacy Policy

Last updated: May 31, 2025

1. Introduction

Resource Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at resourcehub.example (the "Platform").

Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect several types of information from and about users of our Platform, including:

2.1. Personal Information

When you register for an account, we collect:

  • Name and contact information (email address, phone number)
  • Organization details (company name, address, registration number)
  • Verification documents (business licenses, certificates)
  • Profile information (job title, profile picture)

2.2. Transaction Information

When you use our Platform to post listings or engage in transactions, we collect:

  • Listing details (material types, quantities, pricing)
  • Transaction records
  • Documentation related to materials and transport

2.3. Usage Information

We automatically collect certain information about your device and how you interact with our Platform, including:

  • IP address and device information
  • Browser type and operating system
  • Pages viewed and features used
  • Time spent on the Platform and access dates and times

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Platform
  • Process and facilitate transactions between users
  • Verify user identities and organizations
  • Communicate with you about your account and transactions
  • Send you updates, security alerts, and support messages
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1. With Other Users

When you create listings or engage in transactions, certain information is shared with other users involved in those transactions.

4.2. With Service Providers

We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf.

4.3. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at privacy@resourcehub.example.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. For more information about our use of cookies, please see our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@resourcehub.example.